The tool is built on a qualitative approach as opposed to a quantitative one. This means that the focus is not on measuring the results of the actions but on offering a global vision of the implementation process of these actions and the improvements that can be achieved.
The method of self-assessment is to answer to the questions by YES or NO. A positive answer is subdivided into 4 LEVELS of achievement to self-assess progress and performance.
There are 4 LEVELS of achievement. Each LEVEL corresponds to a number of points for the global grade of self-assessment of the school:
• LEVEL 1:
CSR action is envisaged but not implemented, not related to an operational mission in services.
Effectively, it almost means NO, but it might be part of the school's management discussions and future plans.
• LEVEL 2:
CSR action is in process, but it is not incorporated into a global CSR strategy of the school.
Although a specific CSR action is in process, it is not under the school's management responsibility and formal action plan. The action in question might be a test or the initiative of a member of the staff, but it hasn't been officially backed up by the school's CSR strategy and policy. However, it has the potential of being incorporated into it and its implementation reinforced in a sustainable way (see LEVEL 3).
The border between LEVEL 2 and LEVEL 3 is at the heart of the ESL CSR self-evaluation. The difference between LEVEL 2 and LEVEL 3 highlights the importance of formalizing a CSR plan into an official strategy as a key step towards involving a company in a solid CSR process. If any of the 8 main CSR criteria (questions "A" to "H") are at LEVEL 2, it is not possible to answer the further, more detailed CSR actions related to that individual criterion (a1, a2, … h1, h2) until the main CSR criterion is at LEVEL 3.
• LEVEL 3:
CSR action is in process of implementation, under the responsibility of one or more persons acting pursuant to the formal action plan of the school's CSR strategy.
From LEVEL 3 on, each CSR action benefits from the consistency of being part of the official strategy and planning of the school's management. That way, the CSR action is known by the school's team and all stakeholders, allowing more awareness and leadership from everybody in a sustainable way.
• LEVEL 4:
CSR action completed, feedback on results and monitoring phase
This is the highest level of the self-evaluation. Therefore, when a question is self-assessed as being at LEVEL 4, it needs to be validated by answering YES or NO to additional questions (or uploading a document as evidence) in order to avoid different interpretations and to have a common understanding of what is a completed action.
Validation of LEVEL 4 information and details are not public but can be provided by the school or ESL upon request.